These Terms describe the rules, rights, and responsibilities that apply when using Estate Prospector.
Estate Prospector is a B2B data and prospecting platform that provides access to professional contact information, including real estate professionals, sourced from publicly available, licensed, and proprietary data sources.
The Service allows users to search, filter, preview, unlock, and export business contact data for lawful marketing, lead generation, and outreach purposes.
These Terms of Service ("Terms") are entered into by and between you and BRIGHTLINE SOFTWARE LLC ("Company", "we", "our", or "us").
These Terms govern your access to and use of Estate Prospector, including our website, lead intelligence tools, account dashboard, APIs, integrations, and related services (collectively, the "Service"), which provide access to business contact data for lawful B2B use.
By creating an account, buying a plan, purchasing credits, or otherwise using the Service, you agree to these Terms. If you do not agree, do not use the Service.
If you are using the Service on behalf of a company or other entity, you represent that you have authority to bind that entity. In that case, "you" includes both you and that entity.
You must be at least 18 years old and legally capable of entering a binding contract.
You agree to provide accurate registration details and to keep your account and billing information updated.
You are responsible for all activity under your account, including actions by authorized team members.
The Service operates on a subscription and credit basis. Depending on your plan, credits may be included in the plan or purchased separately as add-ons.
A credit is consumed when a paid action succeeds, such as unlocking a record or using paid enrichment/export actions.
Plan entitlements, feature access, API limits, CRM connector availability, and throughput caps may vary by tier and may be updated over time.
Unlocking means selected data becomes available in your account for review, export, and permitted integration workflows.
Unlocked data may be retained in your account and used under your plan rights; however, use is always subject to these Terms and applicable law.
Credits used on successful unlock events are non-reversible.
Duplicate-protection behavior may vary by workflow and product surface.
Some fields may differ by source availability, region, and verification status.
Paid subscriptions and eligible purchases are processed by PayPal and/or approved payment processors. By completing checkout, you authorize one-time and recurring charges according to your selected plan.
Subscriptions automatically renew at the end of each billing cycle unless canceled before the renewal date.
If payment fails, we may retry charges, restrict premium features, downgrade service, or suspend access until payment issues are resolved.
You are responsible for taxes, currency conversion, and payment provider fees where applicable.
Chargebacks or payment disputes may result in temporary account restrictions while reviewed. Unjustified disputes may lead to account suspension or termination.
You must maintain a valid payment method for active paid plans.
You may cancel subscription renewal at any time from billing settings.
If you cancel in the middle of a billing cycle, your paid plan remains active until the end of that already-paid cycle.
After cancellation, the next renewal charge will not be collected unless you reactivate.
Credits already available in your account remain usable under your plan and account standing rules.
Refund handling is governed by our Refund Policy, including eligibility windows, non-refundable events, and processing timelines.
Refund eligibility is limited and subject to review. Refunds are not provided for completed data access or consumed credits except where required by law.
The Refund Policy is part of these Terms by reference and applies to all qualifying transactions.
All products and services provided by Estate Prospector are digital in nature.
Delivery is considered complete when:
Due to the nature of digital data products:
All successful credit usage and data unlocks are final and non-refundable
No refunds will be issued once data has been accessed, downloaded, or exported
Refunds may only be considered in cases of verified technical errors or duplicate charges
By purchasing credits or subscriptions, you acknowledge and agree to these conditions.
You may use the Service only for lawful business purposes, including B2B marketing, lead generation, and business outreach, and always in compliance with these Terms and applicable laws.
You may not:
You are solely responsible for how you use data obtained through the Service and for ensuring that your outreach activities comply with all applicable laws and regulations.
This includes, but is not limited to:
You agree to:
Estate Prospector does not control or monitor user campaigns and does not provide legal advice regarding compliance obligations.
The Service may provide connectors, exports, and APIs to move unlocked records into third-party systems, including CRM platforms.
Integration availability may depend on plan tier, connector limits, API quotas, and external platform compatibility.
We are not responsible for outages, policy changes, security incidents, or API behavior of third-party platforms.
You control and are responsible for integration permissions and token management.
You are responsible for field mapping, sync rules, and downstream data governance.
Third-party services are governed by their own terms and privacy policies.
Business data may change over time, and contact information may become outdated.
While we continuously improve data quality, we do not guarantee that every record, attribute, or contact point is complete, current, accurate, or error-free.
You should independently validate critical records before high-impact decisions or compliance-sensitive outreach.
Estate Prospector data is aggregated from a combination of publicly available information, licensed data providers, and proprietary data collection methods.
We apply internal processes to organize, structure, and validate this data; however, availability and accuracy may vary depending on source reliability, geographic coverage, and update cycles.
The Service, including software, branding, design, and compiled content, is owned by Estate Prospector or its licensors and is protected by intellectual property laws.
We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service during your active subscription, subject to these Terms.
No ownership rights are transferred to you.
All rights not expressly granted remain reserved.
Each party may receive non-public information from the other. You agree to protect our confidential information and use it only as needed to use the Service.
We implement commercially reasonable technical and organizational measures to secure platform systems, but no online service can be guaranteed as fully risk-free.
We may add, modify, suspend, or retire features, limits, interfaces, and product components to maintain platform quality, security, or business continuity.
Scheduled or emergency maintenance may affect availability. We do not guarantee uninterrupted or error-free operation.
We may suspend or terminate access if we reasonably believe you violated these Terms, created legal or security risk, attempted abuse, or used the Service unlawfully.
You may stop using the Service at any time. Upon termination, license rights end immediately, except sections that naturally survive.
The Service is provided on an "as is" and "as available" basis to the fullest extent allowed by law.
We disclaim all express or implied warranties, including merchantability, fitness for a particular purpose, non-infringement, and uninterrupted availability.
To the maximum extent permitted by law, we are not liable for indirect, incidental, consequential, special, exemplary, or punitive damages, including lost profits, revenue, goodwill, or data.
Our aggregate liability for claims related to the Service will not exceed the amount paid by you to us in the 12 months before the event giving rise to the claim.
You agree to defend, indemnify, and hold harmless the Company and its affiliates, officers, employees, and partners from claims, liabilities, losses, damages, and reasonable legal costs arising from your use of the Service, your data practices, or your violation of these Terms or applicable law.
These Terms are governed by the laws of the applicable U.S. jurisdiction identified in your order documentation, excluding conflict-of-law principles.
Before starting formal legal proceedings, both parties agree to attempt good-faith resolution through written notice and direct discussion.
We may update these Terms periodically to reflect product, legal, or operational changes. Updated versions will appear on this page with a new effective date.
Your continued use of the Service after updated Terms take effect constitutes acceptance of the revised Terms.
Parts of the Service may include data, tools, or materials licensed from third parties. Those materials remain owned by their respective owners and may be subject to separate rights and restrictions.
The Service may link to third-party websites or platforms. We do not control those resources and are not responsible for their content, security posture, or policies.
Your license is limited to your internal business use and does not include resale, sublicensing, public redistribution, or operation of a competing data product.
You may NOT use Service data for:
The Service is an enablement platform and does not guarantee campaign performance, sales outcomes, response rates, or a minimum number of leads.
You are responsible for strategy, messaging, targeting, and legal compliance in your outreach programs.
To the extent permitted by law, disputes that cannot be resolved informally may be resolved through binding individual arbitration instead of court litigation.
You and the Company agree to bring claims only in an individual capacity and not as a plaintiff or class member in any class or representative proceeding.
By using the Service, you consent to receive electronic communications from us, including product notices, billing alerts, legal updates, and service announcements.
You agree that electronic notices satisfy legal requirements that communications be in writing.
We are not liable for delays or failures caused by events beyond reasonable control, including natural disasters, outages, or government actions.
These Terms constitute the entire agreement regarding the Service and supersede prior discussions.
If any provision is found invalid, the remaining provisions remain in full force.
Estate Prospector
Email: Contact Us
Legal Entity: BRIGHTLINE SOFTWARE LLC
Registered Address:
30 N Gould St, Ste 100
Sheridan, WY 82801
United States