Legal

Our Guarantees

At Estate Prospector, we are committed to delivering reliable data, transparent practices, and a dependable platform experience.

This page outlines the guarantees we provide to our customers.

Last Updated: April 10, 2026

1. Data Quality Commitment

We aim to provide high-quality real estate agent email lists and B2B contact data sourced from public, licensed, and professional sources.

While business data may change over time, we apply structured processes to maintain accuracy and usability.

2. Email Accuracy Guarantee

We stand behind the quality of our contact data.

If you identify a significant number of invalid email contacts in your dataset:

If more than 3% of emails are verified as invalid

We will replace those invalid contacts free of charge

Replacement requests are reviewed based on reasonable validation methods and usage context.

3. Transparent Data Sourcing

We guarantee that our data is sourced from:

We do not rely on scraped, hidden, or unauthorized data collection methods.

  • Publicly available information
  • Licensed data providers
  • Professional and business-related sources

4. No Hidden Data Practices

We are committed to transparency.

What you see on the platform is what you receive.

  • No hidden fees for accessing data
  • No misleading data claims
  • No undisclosed data sources

5. Platform Access & Delivery

We guarantee that:

  • Data is delivered through your account after successful unlock
  • Export and integration tools function as intended within platform limits
  • Credits are only consumed on successful data actions

6. Secure Data Handling

We implement reasonable technical and organizational safeguards to protect platform data.

However:

  • No system is completely risk-free
  • Users are responsible for secure handling after data export

7. Compliance Support

Our platform is designed to support responsible and lawful data use.

We align with:

However:

  • GDPR
  • CCPA/CPRA
  • CAN-SPAM
  • We do not guarantee compliance on behalf of users
  • We do not provide legal advice

8. Fair Use and Protection

We protect both our platform and customers by:

  • Preventing misuse of data
  • Enforcing acceptable use policies
  • Restricting prohibited use cases (e.g., FCRA-related activities)

9. Customer Support Commitment

We are committed to responsive and helpful support.

  • We review data concerns and replacement requests
  • We assist with billing and account-related issues
  • We aim to respond within a reasonable timeframe

10. Continuous Improvement

We continuously:

  • Update and refine data sources
  • Improve platform features
  • Enhance data quality processes

11. Important Limitations

To maintain transparency:

Business results depend on your strategy, messaging, and compliance practices.

  • We do not guarantee 100% data accuracy
  • We do not guarantee email deliverability
  • We do not guarantee campaign performance