Privacy Policy | Estate Prospector

1. Overview

This Privacy Policy explains how BRIGHTLINE SOFTWARE LLC ("Company", "we", "our", or "us") collects, uses, shares, and protects personal information when you use Estate Prospector and related services.

Registered address: 30 N GOULD ST, STE 100, SHERIDAN, WY 82801.

By using our services, you acknowledge this Privacy Policy.

Estate Prospector is a B2B data platform that provides subscription-based access to professional contact information, including real-estate professionals, for permitted business use.

This data is sourced from:

The platform allows customers to search, filter, unlock, and use supported export or integration features for business contact data. We describe the service as paid access to contact data rather than as a service that only provides software.

We do not intentionally collect or sell sensitive personal data.

Publicly available information
Licensed data providers
Professional and business-related sources

2. Information We Collect

We collect information directly from you, automatically from your usage, and from trusted third-party sources used to operate our business data platform.

Account and profile data: name, email, company details, login data

Billing data: subscription plan, transaction records, payment status (payment card details are handled by payment processors such as Stripe)

Usage data: actions inside the app, records unlocked, integration events, API activity, and device/network metadata

Communication data: support requests, survey responses, and service communication history

2A. Platform Customers and Professionals in Our Database

Platform customers and visitors: we process account, billing, usage, device, and support information to provide and secure the Service.

Professionals included in the database: depending on the source and available fields, records may include a name, professional email or phone number, brokerage or office information, location, license-related information, source category, and review or verification dates.

We process professional records to organize, quality-check, make available through search and selected unlock workflows, respond to correction or removal requests, and prevent abuse. Customers may receive records through the platform only under our Terms and applicable plan rights.

A removal request may affect search results, future exports, API access, and later updates. We cannot control copies a customer has already exported, but we may communicate applicable suppression requirements and take reasonable steps to prevent re-import where our systems can identify the record.

3. How We Use Information

We use personal information to deliver services, maintain account security, process payments, and improve platform performance.

Provide subscriptions, credits, record unlock workflows, and CRM/export capabilities
Verify accounts, prevent fraud, enforce terms, and investigate abuse
Send transactional and legal notices, billing updates, and service communications
Measure product usage, improve features, and maintain service reliability

4. Legal Bases for Processing

Where required by law (including GDPR jurisdictions), we process personal information under one or more legal bases:

Performance of a contract with you
Compliance with legal obligations
Legitimate interests such as security, fraud prevention, analytics, and service improvement
Consent where specifically required

5. Cookies and Similar Technologies

We use cookies and similar technologies for authentication, security, preferences, and analytics.

For detailed information, see our Cookie Policy.

Cookie Policy

6. Sharing and Disclosure

We do not sell account, billing, or usage information of platform customers to third parties for their own advertising. Separately, the Service provides paid access to professional contact data as part of the product described on this website.

Service providers: hosting, analytics, support, security, and payment processing
Integrations you activate: such as CRM or workflow connectors
Legal disclosures: when required by law, court order, or legal process
Corporate transactions: merger, acquisition, financing, or asset sale
Customer-authorized exports and integrations: professional records selected by the customer and delivered through a supported workflow

6A. Google API Services Data (Google Sheets Integration)

If you enable Google Sheets integration, we request Google permissions only to export contact data you choose into your spreadsheets.

We request Google Sheets access and limited Google Drive file access only when needed for the workflow you select.

Estate Prospector's use of Google API data complies with Google API Services User Data Policy.

In create-new mode, Drive access is used to create a spreadsheet
In append-existing mode, access is used only to write rows to your selected file
We do not sell Google user data
We do not use Google data for advertising
We do not access unrelated files
You can revoke access anytime

7. Data Retention

We retain account, billing, support, and usage information for as long as reasonably necessary for service delivery, legal obligations, dispute resolution, fraud prevention, and contract enforcement.

Professional records may be retained, updated, suppressed, or removed according to source rights, quality workflows, privacy requests, and operational requirements. Retention periods vary by data type, account status, source, and compliance requirements.

8. Security

We apply commercially reasonable technical and organizational safeguards to protect personal information.

However, no system is completely secure, and absolute security cannot be guaranteed.

Business data provided through the platform may change over time and may not always be complete, current, or accurate.

9. International Data Transfers

Your information may be processed in countries other than your own, including the United States.

Where required, we apply safeguards to support lawful cross-border data transfers.

10. Your Privacy Rights

Depending on your location, you may have rights to access, correct, delete, restrict, or object to processing of your personal information.

You may also have rights regarding portability, consent withdrawal, and complaint submission.

To submit a request about your account or a professional record in the database, use our Do Not Sell or Share page or contact us directly.

Estate Prospector is a data platform. You are solely responsible for ensuring that your use of data complies with applicable laws, including marketing, privacy, and anti-spam regulations such as CAN-SPAM, GDPR, and CCPA.

Do Not Sell or Share

11. Children's Privacy

Our services are intended for users 18 years or older and are not directed to children.

If we learn we collected children's data in violation of law, we will take appropriate action.

12. Policy Changes

We may revise this Privacy Policy periodically. Updates will be posted with a revised effective date.

Continued use of the service means the updated policy applies.

13. Contact

Legal Entity: BRIGHTLINE SOFTWARE LLC

Registered Address:

30 N GOULD ST, STE 100

SHERIDAN, WY 82801

United States