Estate Prospector | Estate Prospector

1. Overview

This Privacy Policy explains how BRIGHTLINE SOFTWARE LLC ("Company", "we", "our", or "us") collects, uses, shares, and protects personal information when you use Estate Prospector and related services.

Registered address: 30 N GOULD ST, STE 100, SHERIDAN, WY 82801.

By using our services, you acknowledge this Privacy Policy.

2. Information We Collect

We collect information directly from you, automatically from your usage, and from trusted third-party sources used to operate our business data platform.

Account and profile data: name, email, company details, login data.
Billing data: subscription plan, transaction records, payment status (payment card details are handled by payment processors such as PayPal).
Usage data: actions inside the app, records unlocked, integration events, API activity, and device/network metadata.
Communication data: support requests, survey responses, and service communication history.

3. How We Use Information

We use personal information to deliver services, maintain account security, process payments, and improve platform performance.

Provide subscriptions, credits, record unlock workflows, and CRM/export capabilities.
Verify accounts, prevent fraud, enforce terms, and investigate abuse.
Send transactional and legal notices, billing updates, and service communications.
Measure product usage, improve features, and maintain service reliability.

4. Legal Bases for Processing

Where required by law (including GDPR jurisdictions), we process personal information under one or more legal bases.

Performance of a contract with you.
Compliance with legal obligations.
Legitimate interests such as security, fraud prevention, analytics, and service improvement.
Consent where specifically required.

5. Cookies and Similar Technologies

We use cookies and similar technologies for authentication, security, preferences, and analytics.

For detailed information, see our Cookie Policy.

Cookie Policy

6. Sharing and Disclosure

We do not sell your account personal information as a consumer data broker. We share information only when needed to operate services or comply with law.

Service providers: hosting, analytics, support, security, and payment processing.
Integrations you activate, such as CRM or workflow connectors.
Legal and compliance disclosures when required by law, court order, or legal process.
Corporate transactions such as merger, acquisition, financing, or asset sale.

7. Data Retention

We retain information for as long as reasonably necessary for service delivery, legal obligations, dispute resolution, and contract enforcement.

Retention periods vary by data type, account status, and compliance requirements.

8. Security

We apply commercially reasonable technical and organizational safeguards to protect personal information.

No method of storage or transmission is fully risk-free, so absolute security cannot be guaranteed.

9. International Data Transfers

Your information may be processed in countries other than your own, including the United States.

Where required, we use contractual and organizational safeguards designed to support compliant cross-border transfers.

10. Your Privacy Rights

Depending on your location, you may have rights to access, correct, delete, restrict, or object to processing of your personal information.

You may also have rights regarding portability, consent withdrawal, and complaint submission to a data protection authority.

To request rights handling, contact us through the Contact Us page.

11. Children's Privacy

Our services are intended for users 18 years or older and are not directed to children.

If we learn we collected children's data in violation of law, we will take appropriate corrective action.

12. Policy Changes

We may revise this Privacy Policy periodically. Material changes will be posted with an updated effective date.

Continued use of the service after updates become effective means the revised policy applies prospectively.

13. Contact

Legal entity: BRIGHTLINE SOFTWARE LLC.

Registered address: 30 N GOULD ST, STE 100, SHERIDAN, WY 82801.

For privacy requests or questions, use the links below.